FAQ’s

Bimaa is an insurance company dedicated to protecting you and your family with comprehensive coverage options. Our motto, “Protect Your Family First with Frigate,” reflects our commitment to security and peace of mind.

We offer a range of insurance plans, including:

• Life Insurance – Financial security for your loved ones.
• Health Insurance – Covering medical expenses and hospitalization.
• Vehicle Insurance – Protection for cars, bikes, and other vehicles.
• Home Insurance – Safeguarding your property and belongings.
• Business Insurance – Ensuring business continuity and risk coverage.

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You can easily buy a policy by visiting our website, contacting our agents, or visiting our nearest branch. Our team will guide you through the process.

To file a claim, follow these steps:

1. Notify Bimaa through our helpline or website.
2. Submit the required documents.
3. Our team will process and verify your claim.
4. Once approved, you will receive your payout as per policy terms.

The required documents vary by policy type but generally include:

• Identity proof (Aadhaar, PAN, Passport, etc.)
• Address proof
• Recent photographs
• Medical reports (for health and life insurance)

Yes! Bimaa offers flexible plans that can be tailored to your specific needs. Our team can help you choose the best coverage.

You can check your policy details through:

• The Bimaa website or mobile app
• Contacting our customer service team
• Visiting our branch office

If you miss a payment, there may be a grace period to make the payment without penalties. However, failure to pay within the given time may lead to policy lapse. Contact us immediately for assistance.

Yes, most policies come with a free-look period (usually 15-30 days), during which you can cancel the policy if unsatisfied and get a refund as per terms.

You can reach us via:

• Customer care helpline
• Email support
• Visiting our nearest branch
• Online chat on our website